Privacy Policy
Version 1.1 Last Updated: January 3, 2026
Introduction and Overview
Information We Collect
How We Collect Your Information
Legal Basis for Processing (GDPR)
How We Use Your Information
Data Sharing and Third Parties
Cookies and Tracking Technologies
Data Security Measures
Data Retention and Deletion
Your Privacy Rights
Children's Privacy
International Data Transfers
Third-Party Services and Links
App Permissions
Changes to This Privacy Policy
Contact Information
Jurisdiction-Specific Disclosures
NuVision Media LLC ("Company," "we," "us," or "our") operates the Caribbean Radio mobile application (the "App"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our Caribbean radio streaming service.
Developer/Data Controller: NuVision Media LLC Registered Address: 30 N Gould St 54437 Sheridan Wyoming, 82801 USA Privacy Contact: legal@nuvisionmedia.org Data Protection Officer: legal@nuvisionmedia.org
By downloading, installing, or using the App, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please do not use the App.
Scope: This Privacy Policy applies to all users of the Caribbean Radio App worldwide, including users in the United States, Canada, United Kingdom, European Union, Caribbean nations, and other jurisdictions where the App is available.
We collect the following categories of information:
Full name (required for account creation)
Email address (required for account creation)
Phone number with country code (required for OTP verification)
Display name or username (optional)
Profile picture (optional)
Country or region (for content localization)
Device identifiers: Device ID, Advertising ID (GAID on Android, IDFA on iOS)
Device information: Device model, manufacturer, operating system version, screen resolution
Network information: IP address, connection type (WiFi, cellular), carrier name
App information: App version, installation source, crash logs, performance diagnostics
Push notification tokens: Firebase Cloud Messaging (FCM) device tokens and OneSignal subscription IDs
Bluetooth connectivity status (for audio device connections)
Phone state information (for call interruption handling during audio playback)
Listening history: Radio stations played, podcast episodes played, listening duration, timestamps
App interactions: Features used, buttons clicked, screens viewed, search queries
Preferences: Favorite stations, favorite podcasts, saved playlists, notification settings
Session data: Session duration, frequency of use, time of day patterns
Comments and user-generated content posted within the App
Live event participation and viewing history
Approximate location: Derived from IP address (country, region, city level)
Precise location: Only if you explicitly grant location permissions (optional)
If you subscribe to Premium features or purchase live event access:
Transaction records: Purchase date, subscription type, amount paid, currency
Payment method identifier: Last 4 digits of card (for display purposes only)
Live event purchase records: Event name, purchase date, access status
Important: We do NOT store full credit card numbers, CVV codes, or complete payment credentials. All payment processing is handled by Google Play Billing, Apple In-App Purchase, Stripe, PayPal, or Razorpay.
Account type: Method used to create your account (Email/Password, Google Sign-In, Apple Sign-In, or Phone/OTP)
Authentication tokens: Secure tokens for maintaining your logged-in session
Sign-in timestamps and authentication events
Account registration forms
Profile settings and preferences
Customer support inquiries
Feedback forms and surveys
Comments posted on radio stations or podcast episodes
We automatically collect data through integrated third-party SDKs:
We collect mobile advertising identifiers: Google Advertising ID (GAID) on Android and Identifier for Advertisers (IDFA) on iOS.
Apple App Tracking Transparency (ATT): On iOS 14.5+, we will request your permission through Apple's ATT framework before accessing your IDFA for tracking or advertising. You can change tracking preferences anytime in Settings > Privacy & Security > Tracking.
iOS Ad Attribution: We participate in Apple's SKAdNetwork for privacy-preserving ad attribution. This involves sharing limited, aggregated data with advertising networks without exposing your personal information.
For users in the EEA, UK, and similar jurisdictions, we process data under these legal bases:
Marketing communications and promotional emails
Personalized advertising and tracking (via ATT on iOS)
Non-essential cookies and analytics
Precise location data collection
You may withdraw consent at any time through Settings or by emailing legal@nuvisionmedia.org.
Account creation and authentication
Providing the radio and podcast streaming service
Processing subscription payments and live event purchases
Customer support and account management
App improvement based on aggregated usage data
Fraud prevention and security monitoring
Crash reporting and bug fixes
Contextual (non-personalized) advertising
Content protection measures
Tax and financial record-keeping (7-year retention)
Responding to valid legal requests
Data protection law compliance
Authenticate your account and provide App access
Stream Caribbean radio stations and podcast content
Save and sync your favorite stations, podcasts, and preferences
Process subscriptions and manage Premium features
Process live event purchases and provide event access
Recommend stations and podcasts based on listening history
Display locally relevant content based on region
Understand user interactions with the App
Identify and fix bugs and performance issues
Develop new features based on usage patterns
Send service-related notifications
Respond to customer support inquiries
Send promotional content (with consent)
Deliver push notifications about new content, live events, and updates
Free Tier: Display ads to support the free service
With consent, show personalized ads based on interests
Without consent, show contextual (non-personalized) ads
Ad types include banner ads, interstitial ads, and rewarded video ads
Detect and prevent fraud and abuse
Enforce our Terms of Service
Comply with legal obligations
Prevent unauthorized screen recording and screenshots of premium content
Protect copyrighted material and licensed content
The App may blur or hide content when switching between apps to prevent unauthorized capture
We may share your information with:
Cloud hosting: Amazon Web Services (AWS), Google Cloud Platform
Analytics: Firebase Analytics, Google Analytics
Crash reporting: Firebase Crashlytics
Email delivery: SendGrid, Mailchimp
CDN: Cloudflare
Push notifications: OneSignal, Firebase Cloud Messaging
Google Play Billing (Android)
Apple In-App Purchase (iOS)
Stripe (card payments)
PayPal (PayPal account payments)
Razorpay (card, UPI, and other payment methods - primarily India)
Google (for Google Sign-In)
Apple (for Sign in with Apple)
Firebase Authentication (for phone/OTP authentication)
Google AdMob
Facebook Audience Network (if implemented)
NO. NuVision Media LLC does not sell your personal information to third parties. We do not engage in the "sale" or "sharing" of personal information as defined by CCPA/CPRA.
Mobile SDKs: Embedded software for analytics, crash reporting, advertising, and push notifications (including Firebase, Google AdMob, and OneSignal SDKs)
Local storage: Data stored on device for app functionality (SharedPreferences on Android, UserDefaults on iOS)
Web cookies: Used on caribbeanradio.app website
Device identifiers: Advertising ID, device ID, push notification tokens
iOS: Settings > Privacy & Security > Tracking
Android: Settings > Privacy > Ads to reset/delete Advertising ID
In-App: Settings > Privacy > Personalized Ads toggle
Encryption in transit: TLS 1.3 for all data transmission
Encryption at rest: AES-256 encryption on servers
Secure authentication: Password hashing with bcrypt, optional 2FA
API security: OAuth 2.0, API key authentication, rate limiting
Access controls: Role-based access, least privilege principle
Employee training: Regular data protection training
Security audits: Regular penetration testing
GDPR users: We will notify the supervisory authority within 72 hours and affected individuals without undue delay where high risk exists.
All users: Notification via email and/or in-app as required by law.
We retain data only as long as necessary:
Request deletion via:
In-App: Settings > Account > Delete Account
Email: legal@nuvisionmedia.org
Upon request: Access terminated immediately, personal data deleted within 30 days. Some data retained as legally required.
Right of Access: Request a copy of your data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive data in machine-readable format (JSON/CSV)
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge Complaint: File complaint with supervisory authority
Right to Know: Request disclosure of what we collect, use, share
Right to Delete: Request deletion of your data
Right to Correct: Request correction of inaccurate data
Right to Opt-Out: We do not sell/share your data
Right to Non-Discrimination: No penalties for exercising rights
Email: legal@nuvisionmedia.org
In-App: Settings > Privacy > Data Rights
Mail: 30 N Gould St 54437 Sheridan Wyoming, 82801 USA
Response Time: 30 days (GDPR) or 45 days (CCPA), with extensions as permitted by law.
The Caribbean Radio App is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children.
If you believe your child has provided us with personal information, contact us immediately at legal@nuvisionmedia.org. We will promptly delete such information.
COPPA Compliance: We comply with the Children's Online Privacy Protection Act (COPPA) in the US.
Primary servers: United States (AWS us-east-1)
Backup servers: United States, European Union
CDN: Global edge locations via Cloudflare
Standard Contractual Clauses (SCCs): EU-approved contract terms
EU-US Data Privacy Framework: For certified US organizations
Supplementary measures: Encryption, pseudonymization, access controls
The App integrates third-party services with their own privacy policies. We are not responsible for their practices.
Cloudflare: https://www.cloudflare.com/privacypolicy/
Stripe: https://stripe.com/privacy
Razorpay: https://razorpay.com/privacy/
OneSignal: https://onesignal.com/privacy_policy
Facebook: https://www.facebook.com/privacy/policy/
The App requests certain device permissions to provide its features. Here is why each permission is needed:
Note: You can deny optional permissions and still use the App's core features. Some features (like profile photo upload or Bluetooth audio) will be unavailable if you deny the related permission.
Material changes: Email and/or in-app notice at least 30 days before
Non-material changes: Updated version posted on website and App
"Last Updated" date revised at top
Continued use after the effective date constitutes acceptance. If you disagree, stop using the App and delete your account.
Privacy Inquiries: legal@nuvisionmedia.org
Data Protection Officer: legal@nuvisionmedia.org
General Support: support@nuvisionmedia.org
Mailing Address: 30 N Gould St 54437 Sheridan Wyoming, 82801 USA
EU/EEA/UK users may lodge complaints with local supervisory authorities:
UK (ICO): https://ico.org.uk/
Ireland (DPC): https://www.dataprotection.ie/
France (CNIL): https://www.cnil.fr/
Germany (BfDI): https://www.bfdi.bund.de/
Netherlands: https://autoriteitpersoonsgegevens.nl/
In the preceding 12 months, we collected: Identifiers, Internet activity, geolocation data, and commercial information. We have not sold or shared personal information for cross-context behavioral advertising.
Virginia residents have rights including opt-out of targeted advertising and profiling.
Canadian users have rights to access and challenge data accuracy. Contact legal@nuvisionmedia.org.
Brazilian users have GDPR-similar rights including access, correction, deletion, and portability.
We comply with data protection laws in Jamaica, Trinidad and Tobago, Barbados, and Bahamas. Users have similar rights to access, correct, and delete personal data.
— End of Privacy Policy —